What do I need to collect my parcel from the parcel shop?
You will need a form of ID to collect your parcel from an EVRI parcel shop.
What happens if I don’t receive my code for the EVRI parcel shop?
If you don’t receive your code, the parcel shop will accept a form of ID
What do I need to collect my parcel from an EVRI parcel locker?
You will receive a QR code to collect your parcel from an EVRI parcel locker. The QR code will be sent to you with the collection details.
What happens if I don’t receive my code for the EVRI parcel locker?
If you don’t receive your code, the lockers will have a contact number which you can ring for assistance.
How long will my parcel remain at the parcel shop/locker if I don’t collect it immediately?
Your parcel will remain at a parcel shop for 10 days before being returned to us. If the parcel has been sent to a parcel locker, it will be returned to us after 3 days.