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1 YEAR FREE ARNE DELIVERY WITH OUR £4.95 DELIVERY SUBSCRIPTION ORDER BY SUNDAY 3PM, 22ND DECEMBER FOR GUARANTEED UK CHRISTMAS DELIVERY EXTENDED RETURNS UNTIL THE 8TH JANUARY 2025 1 YEAR FREE ARNE DELIVERY WITH OUR £4.95 DELIVERY SUBSCRIPTION ORDER BY SUNDAY 3PM, 22ND DECEMBER FOR GUARANTEED UK CHRISTMAS DELIVERY EXTENDED RETURNS UNTIL THE 8TH JANUARY 2025 1 YEAR FREE ARNE DELIVERY WITH OUR £4.95 DELIVERY SUBSCRIPTION ORDER BY SUNDAY 3PM, 22ND DECEMBER FOR GUARANTEED UK CHRISTMAS DELIVERY EXTENDED RETURNS UNTIL THE 8TH JANUARY 2025 1 YEAR FREE ARNE DELIVERY WITH OUR £4.95 DELIVERY SUBSCRIPTION ORDER BY SUNDAY 3PM, 22ND DECEMBER FOR GUARANTEED UK CHRISTMAS DELIVERY EXTENDED RETURNS UNTIL THE 8TH JANUARY 2025 1 YEAR FREE ARNE DELIVERY WITH OUR £4.95 DELIVERY SUBSCRIPTION ORDER BY SUNDAY 3PM, 22ND DECEMBER FOR GUARANTEED UK CHRISTMAS DELIVERY EXTENDED RETURNS UNTIL THE 8TH JANUARY 2025 1 YEAR FREE ARNE DELIVERY WITH OUR £4.95 DELIVERY SUBSCRIPTION ORDER BY SUNDAY 3PM, 22ND DECEMBER FOR GUARANTEED UK CHRISTMAS DELIVERY EXTENDED RETURNS UNTIL THE 8TH JANUARY 2025 1 YEAR FREE ARNE DELIVERY WITH OUR £4.95 DELIVERY SUBSCRIPTION ORDER BY SUNDAY 3PM, 22ND DECEMBER FOR GUARANTEED UK CHRISTMAS DELIVERY EXTENDED RETURNS UNTIL THE 8TH JANUARY 2025 1 YEAR FREE ARNE DELIVERY WITH OUR £4.95 DELIVERY SUBSCRIPTION ORDER BY SUNDAY 3PM, 22ND DECEMBER FOR GUARANTEED UK CHRISTMAS DELIVERY EXTENDED RETURNS UNTIL THE 8TH JANUARY 2025 1 YEAR FREE ARNE DELIVERY WITH OUR £4.95 DELIVERY SUBSCRIPTION ORDER BY SUNDAY 3PM, 22ND DECEMBER FOR GUARANTEED UK CHRISTMAS DELIVERY EXTENDED RETURNS UNTIL THE 8TH JANUARY 2025 1 YEAR FREE ARNE DELIVERY WITH OUR £4.95 DELIVERY SUBSCRIPTION ORDER BY SUNDAY 3PM, 22ND DECEMBER FOR GUARANTEED UK CHRISTMAS DELIVERY EXTENDED RETURNS UNTIL THE 8TH JANUARY 2025 1 YEAR FREE ARNE DELIVERY WITH OUR £4.95 DELIVERY SUBSCRIPTION ORDER BY SUNDAY 3PM, 22ND DECEMBER FOR GUARANTEED UK CHRISTMAS DELIVERY EXTENDED RETURNS UNTIL THE 8TH JANUARY 2025 1 YEAR FREE ARNE DELIVERY WITH OUR £4.95 DELIVERY SUBSCRIPTION ORDER BY SUNDAY 3PM, 22ND DECEMBER FOR GUARANTEED UK CHRISTMAS DELIVERY EXTENDED RETURNS UNTIL THE 8TH JANUARY 2025 1 YEAR FREE ARNE DELIVERY WITH OUR £4.95 DELIVERY SUBSCRIPTION ORDER BY SUNDAY 3PM, 22ND DECEMBER FOR GUARANTEED UK CHRISTMAS DELIVERY EXTENDED RETURNS UNTIL THE 8TH JANUARY 2025 1 YEAR FREE ARNE DELIVERY WITH OUR £4.95 DELIVERY SUBSCRIPTION ORDER BY SUNDAY 3PM, 22ND DECEMBER FOR GUARANTEED UK CHRISTMAS DELIVERY EXTENDED RETURNS UNTIL THE 8TH JANUARY 2025 1 YEAR FREE ARNE DELIVERY WITH OUR £4.95 DELIVERY SUBSCRIPTION ORDER BY SUNDAY 3PM, 22ND DECEMBER FOR GUARANTEED UK CHRISTMAS DELIVERY EXTENDED RETURNS UNTIL THE 8TH JANUARY 2025

Support Hub

What is our returns policy?

Orders must be returned to us within 21 days of the product being received.

All orders returned outside of this period, will be returned back to you.

Should you return for an exchange and the product is no longer available, a refund will be issued.

Clothing

Returned products must be in perfect original sale condition,
unworn and unwashed, with all tags still attached. 

For hygeine purposes, no refund or exchanges will be given for products that have aftershave, make-up, body odours or cigarette smoke.

Any returns that do not meet the above requirements, will be rejected, and returned back to you.

 

Footwear

Footwear must be tested and tried on indoors, preferably on carpet. We will not accept a return for any footwear that have been worn outdoors.

 In wearing our footwear outdoors, this is deemed as acceptance of goods.

Any trainers that do not meet the above requirements, will be rejected, and returned to you.

Return postage is at the buyer's own cost and risk, unless you have selected one of the free return option within the returns portal at the time of placing a return. All items to be returned via tracked mail to ensure returns arrive safely. No refunds will be given for any items that go missing in the post. 

For hygiene purposes, no refunds or exchanges will be given for products that have aftershave, makeup, body odours or cigarette smoke on. 

For the Pack of three T-shirts. They MUST be returned in the box to be eligible for a refund. 
 

Our return process takes up to 10 working days once we receive the item/s back to us. We endeavour to have these completed as soon as possible for you.

Things you need to know... 

  • During busier occasions we may extended the delivery timeframe, the timeframe you choose at checkout will be correct. Note any order that states ‘Dispatch’ means your order will be dispatched within that timeframe, not delivered.

  • You'll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse 

  • All delivery timeframes start from the day after you place the order unless specified.  

  • In the unlikely event that you don't receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us. 

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For all enquires please speak to a member of our customer service team via live chat. Our live chat is available during the below hours:

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For all enquires outside of these hours please contact us here

Alternatively, feel free to fill in our contact form below and a member of our customer service team will be able to assist with any help you need. We aim to answer all queries within 24hrs. Although this may vary during busier periods such as Black Friday.

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