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Gift Cards

ARNE Gift Cards can be used as full or part payment for any products purchased online at ARNECLO.COM  except that they cannot be used to purchase Gift Cards.

 

ARNE Gift Cards cannot be exchanged for cash.

 

Purchases made using a Gift Card will be deducted from the value of the Gift Card until the balance reaches zero, and any remaining balance can be used for future purchases.

 

The maximum value that can be loaded onto a Gift Card is £250.

 

Anything you buy with an ARNE Gift Card and return in accordance with our returns policy will be refunded to an ARNE Gift Card. If you part pay for an order using a Gift Card and then return part of an order, we will refund monies paid from the Gift Card first.

 

The re-sale of Gift Cards sold via our website is strictly prohibited.

 

Discount codes can not be used when purchasing Gift Cards.

 

The balance of ARNE Gift Cards cannot be topped up or reloaded once the value has been spent, except as set out in our returns policy.

 

Gift cards will expire 12 months after the date of purchase, after this time the gift card will be cancelled.

 

Things you need to know... 

  • During busier occasions we may extended the delivery timeframe, the timeframe you choose at checkout will be correct. Note any order that states ‘Dispatch’ means your order will be dispatched within that timeframe, not delivered.

  • You'll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse 

  • All delivery timeframes start from the day after you place the order unless specified.  

  • In the unlikely event that you don't receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us. 

  • We reserve the right to investigate any instances of undelivered orders or returns

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• Update your personal data

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For all enquires please speak to a member of our customer service team via live chat. Our live chat is available during the below hours:

08:30am - 19:00pm Mon - Fri.

For all enquires outside of these hours please contact us here

Alternatively, feel free to fill in our contact form below and a member of our customer service team will be able to assist with any help you need. We aim to answer all queries within 24hrs. Although this may vary during busier periods such as Black Friday.

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