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Refund Policy

Outside of United Kingdom Returns

To return your order, just follow the few simple steps below: 

1 - Head to our returns portal (you'll need your order number ready) 

2 - Select what items you'd like to return and why. 

3 - Select your chosen return method. You'll be able to see your closest carrier on the map. 

4 - Print your returns label and attach to the outside of your parcel (there are alternative options other than print) 

5 - Your parcel will then be ready to be taken to your chosen drop-off point! 

Click the link below to start your return: 

https://web.global-e.com/Returns/Portal/gsBzG
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£45.00

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For all enquires please speak to a member of our customer service team via live chat. Our live chat is available during the below hours:

10:00 - 16:30 Mon - Fri.

For all enquires outside of these hours please contact us here

Alternatively, feel free to fill in our contact form below and a member of our customer service team will be able to assist with any help you need. We aim to answer all queries within 24hrs. Although this may vary during busier periods such as Black Friday.

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