Customer Service

We’re here to help! To make sure we can assist you as quickly as possible, please keep these tips in mind:

  • Give us the full picture: The more details you share about your issue, the faster we can help.

  • Stick to one channel: Once you’ve reached out please avoid sending the same query through another channel.

  • We reply in order: Sending multiple messages may delay our resolution time for your query, our team responds to all messages within 48 hours

  • Include references: Please share your order number and/or tracking number, this will support us in resolving your issue quickly.

We’re here to help! To make sure we can assist you as quickly as possible, please keep these tips in mind:

  • Give us the full picture: The more details you share about your issue, the faster we can help.

  • Stick to one channel: Once you’ve reached out please avoid sending the same query through another channel.

  • We reply in order: Sending multiple messages may delay our resolution time for your query, our team responds to all messages within 48 hours

  • Include references: Please share your order number and/or tracking number, this will support us in resolving your issue quickly.