EU Right Of Withdrawal

EU customers: Right of withdrawal

Can I cancel my order if I’m in the EU?

If you’re an EU customer, you may have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason, for eligible items.

You can request a withdrawal here and follow the steps to confirm your request. Once submitted, we’ll send you confirmation by email.
Please speak to our Customer Service team here if you wish to raise a withdrawal request before your order has been shipped.
Please note that some items may be exempt from the right of withdrawal.