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DHL SHIPPING POLICY:

We ship worldwide with DHL Express, for the fastest & most reliable service.

Orders placed after 2pm Thursday are delivered on the next working day which is Monday.

Australia - DHL Express (1-2 days) £15.00

Delivered Monday - Friday, Full Tracked with DHL on Demand Delivery in flight available - SMS/E-mail updates and Signature Release Available.

USA - DHL Express (1-2 days) £12.00

Delivered Monday - Friday, Full Tracked with DHL on Demand Delivery in flight available (Signature Release) 

United Arab Emirates - DHL Express (1-2 days) £15.00

Delivered Monday - Friday, Full Tracked with DHL on Demand Delivery in flight available (Signature Release) 

Europe - DHL Express (1-2 days) £10.00

Order before 2pm CET for Next Day Delivery, Delivered Monday - Friday, Fully tracked with On Demand Delivery, DHL's In Flight on demand with Service point available.

South East Europe- DHL Express (1-2 days) £12.00

Order before 2pm CET for Next Day Delivery, Delivered Monday - Friday, Fully tracked with On Demand Delivery, DHL's In Flight on demand with Service point available.

 

DPD UK DELIVERY SHIPPING POLICY:

We ship orders from the United Kingdom with DPD, for the fastest & most reliable service.

All orders are shipped via our courier DPD, this is a UK next working day delivery service. All packages are insured and trackable to a one-hour delivery window, which you will be made aware of from DPD via email or text.

Orders placed after 6pm will be dispatched the following working day. Orders placed after 6pm Friday will be dispatched the following Monday.

All orders placed after 6pm Thursday will be dispatched Friday and will arrive the following Monday unless Saturday delivery is selected at checkout.

Further shipping information can be located at checkout.

 

DPD SATURDAY DELIVERY:

If you choose UK Saturday delivery before 6pm Friday, we will dispatch the items for delivery on Saturday. All packages are insured and trackable to a one-hour delivery window, which you will be made aware of from DPD via email or text. 

Here to help

 

Welcome to Arne

 

Due to circumstances around COVID-19, we are experiencing a high volume of contacts and our response time is currently within 7 working days from your request being received. Our Agents are working on your enquiries during business hours, Monday – Friday.

If you have messaged us and are awaiting a response, we ask that you do not send us multiple messages as we answer enquiries in the order in which they are received, so no need to follow up! Rest assured we will get back to you and assist you as soon as possible. 

 

For all enquiries relating to an order/general queries please contact:

Live chat - 08:30 – 16:30 Mon – Fri. 

 

For all enquiries relating to an order/general queries please contact:

customercare@arneclo.com

 

For career enquires please contact:

careers@arneclo.com

 

For account queries please contact:

accounts@arneclo.com